*This kit is shipped from Canada*
WHY DO SOME KITS GET SHIPPED DIRECTLY FROM OVERSEAS?
We are located in Canada, and have about 100 local designs in stock and ready to ship from Canada. To offer more designs to our customers we also ship from our overseas manufacture and supplier. We also offer shipped from USA paintings that are shipped with 1-4 day delivery times with in the US.
HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier (ePacket, SingPost or PostNL) has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it’s status to update.
OUR REFUND POLICY
Money Back Guarantee
If you change your mind, you have 14 days to return the items from the date of receipt without justification.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Do not return your package directly to the manufacturing workshop, contact us first so that we can provide the most suitable return address from your country.
It will be your responsibility to pay the shipping costs to return your item.